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Travel Agent: Job Roles, Career Prospects and Skills

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In India, the travel industry is one of the most flourishing industries in today’s time. Also it is expected to create more than 45 million jobs in different fields by 2025. Getting a job in the travel industry can be highly lucrative for the right candidates. There are various types of jobs in the travel and tourism industry. One such popular job related to this sector is the job of a travel agent.

Career as Travel Agent

In this write-up today, let us discuss about the job role of travel agent jobs and the career prospects associated with it…

Travel Agent Job Roles

A travel agent is required to provide help to clients/customers to make a travel plan for pleasure, recreation, tourism, business, medical or any other purpose. The role is a diverse one where the concerned person is involved in all aspects of the travel plan. From booking travel tickets and accommodation, schedule trip itineraries, and make travel arrangements, and so on.

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Duties and responsibilities:

  • As a travel agent, your duties include any or all of the following, depending on your skills, expertise and experience:
  • Arrange travel for vacation, business, spiritual, and medical purposes to customers
  • Listening to customers’ preferences and then making a travel plan
  • Suggesting travel plans and destinations to customers
  • Design tour packages
  • Arrange excursions and day trips
  • Book air/rail tickets
  • Arrange cabs/bus/rental cars for trips within the city or outside
  • Book hotels, resorts, B&B as per customers’ preferencesCalculate total travel costs
  • Complete necessary documentation works like as passports or visas for travelling abroad
  • Make alternative arrangements if there are last-minute changes before or during the trip
  • Handle customer queries and complaints
  • Get new customer leads by discussing travel plans
  • Make recommendations of various tour packages etc.
  • In short, we can say that a travel agent helps customers to find the best possible travel arrangements at the best price.

Where are Travel Agents required? Career Prospects

Travel agents are focusing on a specific type of travel in present time. Usually travel agents work for tour operators or travel companies and are assigned the responsibility for selling the company’s tours and services. Travel agents are hired to book travel packages in hotels, resorts, airlines, corporates, recreation centers and by individual clients. Make your bright career in travel agent jobs profile field.

  • There are travel agents for adventurous tours only, where they book adventure travel packages.
  • Some work for tourist destinations and use their expertise to help sell travel packages to potential clients.
  • Some travel agents provide travel arrangements for hospital and medical purposes.
  • Travel agents also help in educational institutes for education tours and travels and excursions
  • Some cater to a specific group of people, such as senior citizens or married couples.
  • Also big corporations or other large institutions have their own travel agents to arrange travel plans for their employees or associates for business and official purposes.
  • Nowadays, spiritual recreation has become very popular. Thus, there are travel agents who arrange travel bookings for spiritual purpose, where they have to arrange for yoga, meditation and other recreation packages as well.
  • There are travel agents who book “girls only” trip anywhere within the country and outside.

Essential skills to do well in Travel Agent Jobs

Employers prefer candidates who have a basic graduate qualification and have experience in the travel industry. Candidates with any formal training in customer service, client handling have added advantages. Better job prospects requires professional certification or diploma, or degree in travel and tourism. Besides educational qualification, other essential skills include:

  • Good communication skills
  • Excellent customer service skills
  • Eager to learn about new places and destinations
  • Detail orientation
  • Should have good time management skills
  • Excellent sales skills

Also if you have a passion of accompanying tourists to become a perfect story-teller to a particular place, you can find your career as a tourist guide.

Tourism sector is growing. Find out your ways to grow with it.

Career, Scope & Courses in Travel and Tourism in India

All you need to know :Career, Scope & Courses in Travel & Tourism

There are a lot of questions spread across the forums regarding the available Courses in Travel and Tourism industry in India, which made me come up with this post.

Tourism and Travel are such words which catch a quick attention and interest nowadays. The generation today find it to be very cool if connected with travel, adventure & backpacking. If such things cheer you up too, then you can look up for a career in the field of tourism and travel. Field of tourism may look glamorous but requires a great sense of hard work, patience and challenges.

 

Life has become very competitive in the present era. To achieve benefits and success in future, you need to be well prepared with every aspect. Thus here we will help you with all the guidance you may need to make a career and look for Courses in Travel and Tourism.

There is a direct proportion between demand and scope of any field. As the demand increases the scope of earning and employment increases. Same is what we can see with the growth of travel and tourism sector. India is building scope in the field of tourism and hospitality. This is the reason for rising employment in travel and tourism sector.

List of courses in travel and tourism you can choose from:

  • Bachelor in Tourism Studies
  • Bachelor in Tourism & Travel Management
  • BA in Hospitality and Tourism Management
  • BBA in Travel and Tourism Management
  • BSc in Hospitality and Tourism Management
  • BVoc in Hospitality and Tourism
  • Masters in Tourism and Travel Management
  • MBA in Tourism and Travel
  • Masters in Hospitality and Tourism Management
  • MA in Tourism and Travel Management
  • MSc in Tourism and Hospitality Management
  • Masters in Tourism Administration
  • PG Diploma in Tourism and Travel Management
  • PG Diploma in Hospitality and Tourism Management
  • Diploma in Tourist Guide
  • Certificate in Tourist Guide

Also, there are many certificate courses offered by many public and private institutes for the specialization in particular adventure activities. Out of them, Adventure Course is a bliss to show your love for mountains & other land-based adventure. It’s a 15-day package of activities and training. If you are one of those adventure freaks, you should definitely read my review of Adventure course at NIM. There are similar courses on water and air-based adventure activities too. Ministry of Tourism promotes all types of adventure activities and has various centers for such courses.

 There are also many generalized courses for Hotel Management, Culinary Arts, Aviation, etc.

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Travel and Tourism course description

Every course provides knowledge of the core subjects & basic functioning of the field. Just the level upgrades according to the course. Some basic core subjects in travel & tourism are:

  • Principles of Hospitality and Tourism
  • Tourism Policies and Laws
  • Transport Management
  • Air Ticketing
  • Tourism Marketing and Management
  • History, Culture and Heritage of India and World
  • Travel Agency/ Tour Operators Training
  • Tour Guide/ Escorts Training and Skills
  • PR and Communication Skills

Best university for travel and tourism in India:

Although the list is long. I will sort out few good institutes and colleges in the list which provide success in placements too.

  • Indian Institute of Tourism and Travel Management: IITTM is the autonomous university under the Ministry of Tourism. It is the most recognized university for courses related to travel & tourism. IITTM is known for the specialized and quality product return. It is situated in Gwalior with campuses in Goa, Noida, Bhubaneshwar and Nellore.
  • Pondicherry University: It is a Central University and is blended with perfection. Studies in southern India is always known to be best. University offers well training in the field with good job opportunities.
  • Banaras Hindu University: It is another top-ranked & government-owned central university. B.H.U brings out the best in a person. It polishes you to be a skilled professional.
  • Christ University: It is a privately owned deemed university in Bangalore. It trains students to be a perfect match of the market. Best in building a smart and active force with a great training of practical knowledge. Christ University provides opportunities to learn and expertise.
  • Kuoni Academy: These academies are IATA/UFTAA Authorised Training Centers, established in various cities of India. Kuoni Academy offers many courses in travel and tourism.
  • Lovely Professional University: LPU is one of the top-ranked private university in Punjab & central India. The university has one of the best infrastructures. LPU is recognized & accredited by approx 10 boards.
  • Thomas Cook Center of TrainingThomas Cook tops the list of the business provider in the travel industry. It also came up with the training centers to create the talented force in the field. TCCT have various courses in Travel and Tourism.
  • Amity UniversityOne of the top private & successful University in Delhi NCR. Amity has gradually reached a success place among the education organization. It helps students to groom into professionals. Amity University has also come up with courses in Travel and Tourism which got recognition from UNWTO TedQual Certification.

Also, read Nomadic Foot’s article on how you can travel and earn money.

Job opportunities in Tourism & Travel

Tourism and travel is a service providing profession. It is a vast sector and connects to many other sectors such as transports, hotels airlines etc. Therefore it demands smart and polished individual personality. It has jobs in both government and the private sector. Ministry of Tourism also looks for certified and trained professionals for the growth of tourism in India. The starting salary scope might not be much high as compared to other fields, but it provides good opportunities and higher packages with time and experiences. Few of the travel and tourism jobs are as below:

 

Image of Career , Scope and Courses in Travel and Tourism

List of Jobs in Travel and Tourism Industry:

Travel Jobs in Hospitality Sector:

Hospitality is another vast field which has many job opportunities for professionals from Travel & tourism industry such as:

  • Hotel Operations
  • Front Office
  • Food & Beverages
  • Accounting
  • Sales/ Maintenance/ PR
  • Security

Airlines Sector:

There is a good scope for professionals from Travel & Tourism industry in Airlines sector.

  • Ground Staffs (traffic assistance, booking, etc.)
  • In-flight Staffs (air hostess, pilots, etc.)

Every field of work demands hard work, loyalty and interest. If your heart beats for traveling then you can surely look up for a career in tourism sector irrespective of your gender, age, etc. India is growing, grow yourself! Happy Traveling!

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